This translation is provided for information only: only the French version is legally binding.
Your data
Delete my account
Applies to the classy.college website and the Classy app (Android)
In one click, from the app
- Log in at classy.college or in the app.
- Open My account (your username, at the top right).
- At the very bottom, under Delete my account, enter your password, then tap Delete permanently.
Deletion is immediate and permanent. If you have a Pro or Group subscription, it is first cancelled through Stripe: no further payments will be taken.
If you no longer have access to your account
Forgotten your password? If you have verified an email address, use ‘Forgotten password’ on the login screen. Otherwise, write to us via ‘Help and contact’ (at the bottom of every page in the app) or at contact@classy.college, giving your username and any information that proves the account is yours (the title of a course you uploaded, your approximate registration date). A parent can make this request on behalf of their child. We will reply within one month at the latest.
What is deleted
- Your profile, username and email address;
- all your courses, uploaded files (documents, photos, recordings), past papers, and generated pages, videos, voices and podcasts;
- your quiz results, revision sessions, mock exams, challenges you have created and scores;
- your group membership and referral links.
What is retained
- Invoices for a paid subscription, held by Stripe for 10 years (accounting requirement);
- messages sent to support, no longer linked to your account, for up to 3 years;
- anonymous statistics (visits, AI costs), which can no longer be used to identify you.
Before deleting your account, you can download all your data from ‘My account’ > My data. Details are in the privacy policy.